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Why do some transfer take longer than others?

Your money should arrive in your recipient’s bank account within 1-3 business days. On some occasions, there may be a delay in your transfer and it could be because:  

- The transfer was set up over the weekend or a during public holiday at the sending or receiving location 

- The corresponding bank took longer than expected to clear the transfer   

If your transfer is delayed for longer than expected, reach out to our customer support team. 

Last updated 26 May 2025

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