If your transfer failed or was cancelled, we’ll make sure to return the money to your balance as soon as we can.
It’ll be refunded in the currency you used to send it—minus any fees, charges or exchange rate differences.
Last updated 26 May 2025
Where will you refund my money?
Was this information useful?
Feedback submitted
Feedback submitted
That's great to hear. Anything you'd like to add?
We're sorry to hear that. How can we do better?