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Your security is our priority

Here's what you can do when you encounter a fraudulent situation:

1

Cease all communication when you suspect a scam

Do not engage with the person any further

2

Contact the authorities

Report this incident to the police

3

Reach out if you need more support

Our dedicated support team is ready to assist you from Monday to Friday, 8.45am - 5.15pm (excluding public holidays), on +886 2 6602 0500 if you're overseas.

In the meantime, you can request a callback or email our customer support

Still need help?

Email customer support

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